Goal of problem solving (Ackoff, 1978)

24 October 2010

The solution process is directed at dispelling doubt.

(Ackoff, 1978, p. 12)

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Solution (Ackoff, 1978)

18 October 2010

A decision maker tries to select a course of action that produces an outcome he desires, one that is efficient relative to what he values.

(Ackoff, 1987, p. 12)


Solution (D’Zurilla & Nezu, 2006)

13 October 2010

A solution is a situation-specific coping response or response pattern (cognitive and/or behavioral) that is the product or outcome of the problem-solving process when it is applied to a specific problematic situation. An effective solution is one that achieves the problem-solving goal (i.e., changing the situation for the better or reducing the emotional distress that it produces), while at the same time maximizing other positive consequences and minimizing negative consequences. The relevant consequences include both personal and social outcomes, long-term as well as short-term. (D’Zurilla & Nezu, 2006, s. 13)