It’s a mess (Ackoff, 1979)

Managers are not confronted with problems that are independent of each other, but with dynamic situations that consists of complex systems of changing problems that interact with each other. I call such situations messes. Problems are abstractions extracted from messes by analysis; they are to messes as atoms are to tables and charts … Managers do not solve problems, they manage messes.

Russell Ackoff (1979, s. 93)

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2 Responses to It’s a mess (Ackoff, 1979)

  1. Hiya very nice web site!! Guy .. Excellent ..
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  2. Tom Cox says:

    Reblogged this on Tom on Leadership and commented:
    Some things never change. Without systems thinking, the workplace can never be anything but an Ackoff’s Mess.

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